Category:FAQ
From TherapyCharts
Overview
Below is the full list of questions and answers. We also have a search build in over on the left navigation. Simply type a word or two of the thing you are looking for. For example, "progress note", or "add patient". Then click the "Go" button. (You can also search this list below in page by using CTRL-F in most web browsers.)
- If you have a particular question you might consider also looking at: Questions by Category -- A list of question already categorized as they related to the site, for example "progress note" and "calendar". This allows ones to more easily see subsets of Q&A.
- If you are looking for more general information or training resources consider reviewing: Tutorials -- A list of the tutorials / walk-through / how-to guides for the EHR.
FAQ
Pages in category "FAQ"
The following 129 pages are in this category, out of 129 total.
A
C
- Can I import my existing data?
- Co-signing notes
- Create an invoice
- Can I change my password?
- Can I change the review date?
- Can I edit my progress note once it is signed and saved?
- Can I schedule appointments for my co-workers?
- Can I search for a diagnosis name?
- Can I see my schedule in something other than the daily view?
- Can I see the appointments of my co-workers?
- Can I see the availability of my co-workers?
- Can I set up repeating appointments?
- Can I update medications?
- Can I use TherapyCharts without internet access?
- Can I use a signature pad like Topaz?
- Can I use my iPad?
- Can I use my tablet PC?
- Can TherapyCharts employees read my notes?
- Can you reset my password?
- Color codes
- Creating a new progress note
D
- Do I have an outstanding balance?
- Do I have to complete the narratives?
- Do I have to use your scheduler to keep notes on your system?
- Do you support DSM-V?
- Do you support spell checking?
- Does TherapyCharts sync to my personal calendar?
- Does TherapyCharts work on Windows or Mac?
- Does it support pre-existing handwriting recognition? Does it have built-in handwriting recognition?
H
- How do I change billing plans?
- How do I access my previous progress notes?
- How do I add a new diagnosis?
- How do I add a new objective?
- How do I add a new problem?
- How do I add a new symptom?
- How do I add appointments?
- How do I add patients?
- How do I add support staff?
- How do I assign a DSM Axis?
- How do I assign a patient to a therapist?
- How do I cancel?
- How do I change the associated problem?
- How do I change the printing settings to allow me to edit printouts once I download them?
- How do I create a new treatment plan?
- How do I create a template?
- How do I delete a note?
- How do I delete an appointment?
- How do I load a template into a patient file?
- How do I rate progress?
- How do I rate symptom status?
- How do I remove a problem?
- How do I remove a symptom?
- How do I review old treatment plans?
- How do I save my progress note?
- How do I set a target date?
- How do I sign my progress note
- How do I update objectives?
- How do I update your system with my current credit card information?
- How do I write a SOAP note?
- How do you print a record or a particular progress note and treatment plan?
- How should I gauge frequency?
- How to Print a Progress Note
- How to Verify the most current version
I
- I am invoiced, where do I send payment?
- I can't remember my password, can you help?
- I can’t read my whole objective, can I resize the column?
- I clicked on intake, but my browser keeps timing out. What should I do?
- I created fake patients, how do I delete them?
- I don’t see the service code that I want, what should I do?
- I enter a lot of text so the text area is too small for the progress notes or process notes fields. Can you make it bigger?
- I get a warning that the time is taken.
- I have a bad internet connection that drops out once in awhile, can I still use TherapyCharts?
- IE will not download documents
- Is there a free trial?
- Is there a limit to the amount of storage for EMRs allowed by TherapyCharts per provider over time?
- Is there any software to install?
- Is your EHR system compatible with voice recognition software, specifically Dragon NaturallySpeaking?
- I’ve tried saving and nothing happens!
M
W
- What type of encryption, cipher, and key size do you us?
- What are CPT Codes?
- What are tags, how do I use them?
- What are the intervention codes?
- What are the signifiers?
- What do I put in the treatment field?
- What does it mean to be research-approved?
- What goes in the goal statement section?
- What goes in the objective field?
- What happens to my records if I stop using TherapyCharts?
- What happens when I retire?
- What if I die or become incapacitated?
- What is availability?
- What is modality?
- What is the description field for?
- What is the description field under Treatment Plan for?
- What is the description field under symptoms for?
- What is the location field for?
- What is the symptom name?
- What should I do if my notes get subpoenaed?
- What should I record in medication compliance tracking?
- What size should I scan my document at to get the best benefit from the Document Manager?
- When I go to write a progress note, the symptom list (given with the treatment plan) does not generate in the progress note. Rather it is blank. What is wrong?
- When should I complete a review?
- When would a patient be locked, what does this mean?
- Where does the appointment show?
- Where should I record risk assessments?
- Which web browsers are supported? Which do you recommend?
- Why are there additional contacts?
- Why are there required fields? I don't require these in my practice.
- Why do I have to select an intervention?
- Why do you have contact information for a referral source?
- Why is there a name field?
- Why is there a section for government ID? What should I put there?
- Why is there contact information for the primary care physician?
- Why should I assess client compliance?
- Why should I complete Client Strengths/Weaknesses, Preferences, and Statement of Needs?