What happens to my records if I stop using TherapyCharts?

First, if you like before you leave, you can print them.

Second, your account would be deactivated to prevent misuse. This leaves your records encrypted on our data store in case you change your mind later and come back within the first 30 days. Then all your records will be waiting for you. In the meantime, they can't be read by anyone because they are encrypted and only your username and password can decrypt them -- not even our staff can read them. So if you do leave DO NOT FORGET OR LOSE YOUR PASSWORD, because if you do you won't get your old records back later.

• IF you canceled THEN you will lose access after 30 days and we may delete records at any time after that at our sole discretion.
• IF you transferred to a retirement account THEN you will have read-only access and we will maintain your records for you for a single fee each year.