I’ve tried saving and nothing happens!

From TherapyCharts

Look at your entries for red markings. This indicates that the field either hasn't been filled out or that it has information in it that doesn't meet the formatting standards. Once you have filled out all required sections or have fixed the formatting on certain fields, try submitting again.

If there are no red markings, make sure that the active patient box is checked. Inactive patients are not shown on the patient list by default. To show inactive patients, uncheck the "only show active clients" button on the bottom left of the screen. .